In the continuing effort to provide excellent service and anticipate customer needs and preferences, we may collect or require you to provide certain information to allow you to access the Cambrex website or purchase our products.  Typically, we would require this information the first time you visit our site or whenever you place an order online.  This Information may consist of anonymous statistics as you browse the site or place an order or of personal information that you provide to us.  Personal information includes such items as your name, e-mail address, country of origin, mailing address and in what products and services that we provide do you have interest.  

Your privacy is important to us.  This Privacy Policy describes how we collect personal information and how we might use it. 

This Privacy Policy does not apply to any websites that we do not own or control.  Our website may contain hyperlinks to other sites, but this Privacy Policy does not apply to such other sites.

Overview

• By using  our web site, you expressly consent to the terms of this Privacy Policy.  If you provide your personal information to us, you expressly consent to our use of it in accordance with this Privacy Policy.
• We do not collect personal information about you unless you provide it.
• We do not provide or sell the names and addresses of any site users to outside vendors.
• Cambrex does provide safeguards against unauthorized access to site user information.
• Cambrex collects, maintains and uses customer information as required to improve products and services to address customers needs.
• Cambrex will honor any users’ request to be removed from mailing lists.
• Cambrex maintains confidentiality of the user information when using outside contractors for projects.
• The Cambrex websites may contain hyperlinks to other sites. The Cambrex Website Privacy Policy does not apply to these sites.
• If a user would like to be removed from mailing lists, please contact us.  We will honor any such request

Click here to contact us webmaster@cambrex.com

Information Covered By This Policy

Statistics

The statistics gathered as you and other users browse our website will be used to help us determine site activity and usage trends, including, without limitation, how many users visit our website, what pages they visit, from what domains they come and what browsers they use.  We will compile this information for the purpose of improving the Cambrex Corporation website and monitoring it's performance. 

Personal Information

If you do not provide your personal information, you can still browse our site and use the electronic catalog .  Some of the specialized features of our website, however, will not be available to you. 

Our site is designed to make your transactions as efficient and convenient as possible, whether you are a registered user or not.   If you wish to remain an unregistered user and place a sales order, you will be asked for some basic contact, shipping and payment information. Your name, phone number and e-mail address, shipping address, billing address and method of payment (which, for all non-registered users, is a valid credit card) is the only information we need to process your transaction.

If, however, you wish to access more advanced features and services within our website, we require that you register by providing certain personal information. This information may include, but is not limited to, your name, your company, account information, customer number, telephone number, e-mail address and credit card number.  If you wish to place an order and do not have a valid Cambrex customer number, one will be provided to you following your registration.  When you register, you establish a user ID and password to log in to the personalized  area of our website. The personalized area of our website provides additional functionality such as :

• A personal page listing your five most recent transactions by transaction type
• The ability to search all transactions during the last 60 days
• Customer-specific pricing
• The ability to order online by submitting a purchase order against which the shipment will be billed
• The creation of a list of “favorites” for quick ordering
• The ability to view product availability
• The ability to view the current status of your orders

Information Security

Cambrex takes all reasonable steps possible to insure the information you provide remains secure. All web pages transmitting personal or financial information are protected using SSL (secure sockets layer) encryption. In addition, the database that permanently holds this information is not directly connected to the Internet.

Use of Your Information

The information you provide when you register will only be used for the purposes outlined in this Privacy Policy.  When you register, you will be eligible to receive product literature and notifications of promotional programs in advance of publication, to participate in contests and other marketing programs, and to have more input into future developments you feel would be beneficial to you when you use our website.

Unfortunately, there is a chance that our database could be a target of malicious incursions.  To further protect your most sensitive personal information, we encrypt your user name, password, credit card numbers and credit card expiry dates using column encryption. 

Use of Cookies

In order to make your visit to our websites more efficient and enjoyable, we may use “session tracking”, which enables our websites to remember which pages you visited on our site and when.  Our website may save “cookies”, or a functionally equivalent technology, to your local PC in order to accomplish this session tracking.

Session tracking through the use of cookies allows you to use the Product Catalog, place orders online, and use our Self Service Inquiry functions and other online functions.  In addition, it enables you to place products in your Shopping Cart while browsing for other products without having to re-enter data on multiple pages.

Cambrex does not use cookies or the information obtained through cookies for any purpose unrelated to your activities on our websites.  We have no ability to obtain your personal information (e.g, your name, address, telephone number, or social security number) through the use of cookies or any other electronic means via our website unless you supply that information to us through the registration process or by some other means.

Changes to this Privacy Policy

Cambrex may update this Privacy Policy from time to time.  We strongly recommend you periodically review the Privacy Policy and note any changes to it's content.